Listen and take action

I am thinking specifically here of white people like me who are working among other white people and feeling the urgency — the need for growth plus a desire for growth. How do we keep going with accountability, every day from here on out?

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I find great relief in knowing that my job isn’t ever to stop a rumor from existing. It already exists! If Beyonce can’t get an “unflattering” picture off the internet, I’m certainly not going to be able to stuff a rumor back in its bottle. My job is to help surface the truth in the most useful way possible. As a manager, I’m more weatherman during a tornado watch than god of wind.

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How do you manage your time?

Combined, we’ve worked for over two decades and managed hundreds of people. We’ve survived holiday seasons, hiring pushes, product launches. We’re not perfect and we’re not superheroes, but we do accomplish a lot of work. (We also know how validating it is to learn that someone shares one of your habits.) This is what works for us.

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Is it too much to ask?

I don’t think it’s wrong at all to expect follow-ups from your team when something has slipped through the cracks. What I love most about this question, though, is that there’s not a single clear-cut answer. It’s one thing to ask your boss to respond to an email that’s been languishing in their inbox for three days. It’s another to have to ask again after a week, and again after two.

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It’s probably not you

Don’t shrug off real change by blaming and shaming yourself. It’s probably not you, and that means the solution is probably not you, either. There are real next steps to take. Let’s find them.

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