How to onboard a new hire

These days, we both use a 30/60/90-day framework for onboarding new hires — a document that describes where we want a new hire to be by the end of each month, and what we think it will take to get them there.

Read more

Can Mandatory Fun be fun?

Our biggest advice to managers: you don’t have to host Mandatory Fun. That said, we both really like having fun at work. These are the five questions we ask ourselves when we’re evaluating things that are supposed to be fun.

Read more

How long will it take?

The ability to perceive time — in other words: know how long something takes — is one of those very basic Boss Skills that you’re just supposed to “know how to do.” The same way you’re supposed to just “know how to budget for retirement.” Folks, this is a learned skill.

Read more

Listen and take action

I am thinking specifically here of white people like me who are working among other white people and feeling the urgency — the need for growth plus a desire for growth. How do we keep going with accountability, every day from here on out?

Read more

Rumors

I find great relief in knowing that my job isn’t ever to stop a rumor from existing. It already exists! If Beyonce can’t get an “unflattering” picture off the internet, I’m certainly not going to be able to stuff a rumor back in its bottle. My job is to help surface the truth in the most useful way possible. As a manager, I’m more weatherman during a tornado watch than god of wind.

Read more

Get ready: Your team will embarrass you

It took me a long time to build up the confidence to let my team’s actions stand on their own, and not let my own insecurity take over. In the meantime, it’s helpful to have a process to fall back on — a sort of program you can mindlessly rely on when you may not be thinking clearly.

Read more

Listening to a problem without solving it

So often we’re kind of trapped: on one side is our team, telling us that they’re unhappy, or that there’s a problem, or that something isn’t fair; and on the other is an entire institution that keeps on chugging along. There’s just not a lot of wiggle room in that space, which is why a lot of the time we wish the people on our teams could simply STOP COMPLAINING.

Read more

Posts navigation