Should I quit?

’m a director for a super small company that has some super big accounts, and it’s still run like a small mom-and-pop company. As in: no processes, few resources to help me do my job easier, too many cooks in the kitchen, no accountability, no alignment across the org.

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How do you manage your time?

Combined, we’ve worked for over two decades and managed hundreds of people. We’ve survived holiday seasons, hiring pushes, product launches. We’re not perfect and we’re not superheroes, but we do accomplish a lot of work. (We also know how validating it is to learn that someone shares one of your habits.) This is what works for us.

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Is it too much to ask?

I don’t think it’s wrong at all to expect follow-ups from your team when something has slipped through the cracks. What I love most about this question, though, is that there’s not a single clear-cut answer. It’s one thing to ask your boss to respond to an email that’s been languishing in their inbox for three days. It’s another to have to ask again after a week, and again after two.

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