I’m wondering how you might go about defining a career path in a diagonal direction. I have identified a senior managing role I would love, that I think I would excel at, in an industry I have zero experience in (journalism). I have a sense of how I can progress in my current field (UX research) and how I might break into an entry- or mid-level position in another field, but the idea of working toward a senior position in a new field leaves me with a head full of question marks.Read more
My company, based in the US, has a sizeable-and-growing office in India, and our team meetings always include them. Recently we tried scheduling some brainstorms to get everybody connected and motivated, and our APAC teammates spent the whole meeting on mute. This sent the managers spinning out and wondering how we failed our international teammates in terms of prep (there was a pre-read) or tone-setting. We struggled to find any resources online for managing cross-cultural teams. Any advice?Read more
The first: How do I figure out if my report’s lack of productivity is my fault or theirs?
The second: My team is working with a contractor who is spending about three times as long as we all predicted to do his work. The quality of the work is fine, and he’s not missing any deadlines, but he’s burning through hours like crazy. How do I ask him to work faster?
Let’s see if we can answer both of these at once.Read more
Those 10-minutes at the end of the interview where you try to learn as much as possible if this new opportunity is right for you.Read more
This is such an excellent question. We will, naturally, write over 700 words answering it, but in short: You can’t know.Read more
You are unhappy with the work. Telling your boss doesn’t mean they’ll change it, but not telling your boss means they definitely won’t. Here are two ways to approach it.Read more
I’m a director for a super small company that has some super big accounts, and it’s still run like a small mom-and-pop company. As in: no processes, few resources to help me do my job easier, too many cooks in the kitchen, no accountability, no alignment across the org.Read more
How can stop feeling like I’m signing myself up to sit in the dunk tank every month?Read more
I admire your impulse to try to make this relationship better — although I think you have a long road ahead of you.Read more
I am a manager and an extrovert, but honestly have really struggled with being a people manager through the events of 2020.Read more