How to make being on-call less awful
You get a bonus for being on-call. Then more bonus for getting a call. And the whole thing is optional!
Read moreYou get a bonus for being on-call. Then more bonus for getting a call. And the whole thing is optional!
Read moreI think we do our teams a disservice if we load up the same few people with everything noteworthy and don’t let anyone else have a chance.
Read moreI’m thinking back to one of our 1-on-1s, Andy, when you plunked down a huge packet of paper and asked, “Wanna see this budget proposal I worked on 3 years ago?”
Read moreIt’s so freeing when we discover that an unchangeable fact — my email inbox is always open and the system is always functioning — is just a thing we all agreed to believe in.
Read moreCool Boss Moves is a new series where we share the tips, tricks, and strategies we stole from other great managers. This week: Be the volunteer.
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