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You’re doing a great job

We both spend a lot of time on video calls. They are little portals of embarrassment. In our experience, the only way to lessen the awkwardness of remote meetings is to do them often, but also to acknowledge that they are truly weird and deeply embarrassing so no one feels like they are alone. This is why we created Video Conference Bingo.

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When the interviewer is intimidated…

I’ve been intimidated by my interviewees lots of times. I’ve gotten better at it. I can now say, “Here’s what I’m like as a human individual and also as the leader of this team, take it or leave it,” without wanting to throw up or feeling like a fraud.

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Yes or no: Friends with your reports?

The best blanket “rule” we’ve been able to come up with is to be friendly with your direct reports, but not friends. If you can do that, you will stay safely appropriate and satisfied with the relationship. (Have we followed that rule throughout our careers? Absolutely not.)

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10 questions to answer in January

I like that this strategy acts as a January re-set, but it’s not overhauling anything, or starting something from scratch, or rebuilding any processes. It’s just a quick recalibration on the basics.

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