How to get better at managing up

The pro of doing it well is that everything gets easier all the way down: for your boss, for you, for the reports you’re managing. It puts you on more equal footing with your manager — they’re still your boss and in a position of authority, but you’ve developed enough trust and capital to influence their perspective and decision-making.

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Should I apply for a long shot?

I’m wondering how you might go about defining a career path in a diagonal direction. I have identified a senior managing role I would love, that I think I would excel at, in an industry I have zero experience in (journalism). I have a sense of how I can progress in my current field (UX research) and how I might break into an entry- or mid-level position in another field, but the idea of working toward a senior position in a new field leaves me with a head full of question marks.

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Surging too much?

We wanted to share this idea with you because it’s the kind of thing that once you know and name, you might think through problems in a different way. You can map the surges you and your team are experiencing, look for patterns, make smarter decisions.

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I think I failed my teammates in another country

My company, based in the US, has a sizeable-and-growing office in India, and our team meetings always include them. Recently we tried scheduling some brainstorms to get everybody connected and motivated, and our APAC teammates spent the whole meeting on mute. This sent the managers spinning out and wondering how we failed our international teammates in terms of prep (there was a pre-read) or tone-setting. We struggled to find any resources online for managing cross-cultural teams. Any advice?

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