If I had to pick my top five things for any manager to do better, “be reassuring to anxious high performers” would probably not make the list. I’m not sure how many managers would even know who fit that profile since we all try so hard every day to show them that WE GOT THIS. But that’s also kind of why I think we should just do it all the time anyway. Providing reassurance is such an easy win for any manager. Everyone benefits.Read more
At the risk of sounding like just another email from your friendly HR business partner: Have you started prepping for your next review yet?Read more
I’m thinking back to one of our 1-on-1s, Andy, when you plunked down a huge packet of paper and asked, “Wanna see this budget proposal I worked on 3 years ago?”Read more
There isn’t really a right way to write a subject line. Or, there is, but in the same way there’s a right way to diet, which is to say there are a lot of options, and some people are going to be more uptight about their way than others. We’re not uptightRead more
They should be at least 30 minutes, because that’s how long a decently meaningful conversation takes. And: they should not focus on status updates or project deliverables. That’s what all those other meetings are for.Read more
Today’s about a very specific kind of panic that we thought was maybe too specific to write about until we each kept coming up with example after example after example of it happening. I think of it as “third-party panic” — where you unexpectedly get swept into someone else’s freak out and wham-o, you’re suddenly co-piloting the panic rocket.Read more
We didn’t hop on the New Year, New You train last year and I certainly am not hopping on it now.Read more
Resumes and cover letters are really, really hard. They are two super-specific, totally unique genres of writing that we have to master in order to prove we are qualified at some completely different set of skills. It’s like having the first round of a trout-fishing contest be an essay test.Read more
The first: How do I figure out if my report’s lack of productivity is my fault or theirs?
The second: My team is working with a contractor who is spending about three times as long as we all predicted to do his work. The quality of the work is fine, and he’s not missing any deadlines, but he’s burning through hours like crazy. How do I ask him to work faster?
Let’s see if we can answer both of these at once.Read more
Those 10-minutes at the end of the interview where you try to learn as much as possible if this new opportunity is right for you.Read more